《職場交際英語（高等職業教育“十二五”規劃教材）》
作者：
崔亞麗
出版日期：
2015-09-01
字數：
320000
開本：
16
頁數：
240
分類：
其它
ISBN：
978-7-5184-0485-8
定價：
￥35.00
官網優惠價格：
￥28
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內容簡介
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圖書目錄
Chapter One The Job Interview求職面試 1
Section 1 Self-introduction 自我介紹 1
Part I A good Beginning 1
Part II Personal Information 4
Section 2 Career Planning 職業規劃 8
Section 3 Enqui……Chapter One The Job Interview求職面試 1
Section 1 Self-introduction 自我介紹 1
Part I A good Beginning 1
Part II Personal Information 4
Section 2 Career Planning 職業規劃 8
Section 3 Enquiry About a Position職位咨詢 12
Section 4 Salary & Welfare待遇福利 16
Section 5 End of the Interview面試結束 19
Practical Writing Resume 求職簡歷 22
Chapter Two Daily Routine日常辦公 25
Section 1 Telephone Communication辦公電話 25
Part I Answering the Phone 接聽電話 25
Part II Transferring a call or Leaving a message 轉接電話或留言 27
Section 2 Assigning Tasks 分配任務 31
Section 3 File Keeping 文件整理 34
Section 4 Sending and Receiving Faxes 收發傳真 37
Section 5 Typing and Copy打字與復印 40
Practical Writing: Telephone Message電話記錄 43
Chapter Three Learning about The Company了解公司 44
Section 1 Brief Introduction 介紹公司 44
Section 2 Company Structure 公司結構 47
Section 3 Company Surroundings 辦公環境 50
Section 4 Office Rules 辦公制度 53
Practical Points: 公司職能部門及職位英文名稱 58
Chapter Four Business Trip公務旅行 60
Section 1 Arranging Travel 安排差旅 60
Section 2 Reserved Booking 辦理預定 63
Part I Booking a Ticket 機票預訂 63
Part II Reserving a Room 食宿預訂 66
Section 3 Ready to Travel 準備旅行 69
Part I Information and Help 問詢與求助 69
Part II Currency Exchange 兌換貨幣 72
Section 4 For Travel Procedures 辦理旅行手續 75
Part I Boarding登機 75
Part II Entry入境 78
Part III Check in and check out 入住和結賬 82
Practical Writing: Name Cards 名片 85
Chapter Five Visitor Reception來訪接待 87
Section 1 The Invitation to Visit 邀請來訪 87
Part I Making a Appointment客戶預約 87
Part II Changing a Appointment 預約改動 90
Section 2 Making a Schedule安排日程 93
Section 3 Meeting Guests迎接客人 96
Part I Business reception商務接待 96
Part II Daily reception日常接待 98
Section 4 Entertaining Clients 款待客人 101
Part I Arriving at the Company參觀生產車間 101
Part II Inviting to Dinner 就餐 104
Part III Sightseeing 觀光 107
Section 5 Farewell 送行 110
Practical Writing Invitation Letter 邀請信 113
Chapter Six Business Meetings 商務會議 114
Section 1 Meeting Preparations 準備會議 114
Part I Making Arrangements 布置會議 114
Part II Agenda 議事日程 117
Section 2 Having a Meeting 開會 119
Part I Getting a Meeting Started會議開始 119
Part II Taking Minutes 會議紀要 121
Part III Discussions 會議討論 124
Section 3 Summary and Adjournment 總結閉會 127
Practical Writing: Conference Agenda 會議日程 130
Chapter Seven Products and Sale產品與銷售 132
Section 1 Introducing Your Products 產品介紹 132
Section 2 Discussing Cooperation 談論合作 134
Section 3 Price Negotiations 價格談判 136
Section 4: Negotiating Payment Terms 協商付款方式 138
Section 5 Talking about transportation 討論運輸 140
Section 6 Signing the Contract 簽訂合同 142
Practical Writing Letters of quotation 報價信 144
Chapter Eight Customer Service 客戶服務 146
Section 1 Visiting a Customer拜訪客戶 146
Section 2 Establishing Cooperative Relationship與客戶建立合作關系 148
Section 3 Thanks 表達感謝 151
Section 4 After-sale service 售后服務 153
Section 5 Settling complaints 處理投訴 155
Practical Writing Letters of Complaint 投訴信 159
全國職場英語考試（一級）大綱
全國職場英語考試（一級）樣題
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